EDF Help Desk

Electronic Deliverable Formats

Subscription Service

The EDF Help Desk provides a subscription service for both data users and data producers. Email updates including new valid values, EDF tips, and upcoming program changes  help subscribers  remain current with the EDF program.    Subscribers also enjoy secure access to additional software tools and free valid values. 


 

Annual EDF Support Subscription - Single User (7 Day TAT)
Subscription includes 12 technical support requests* per year and up to 20 valid values per month for 7 Day TAT. 



$299/year

 
Annual EDF Support Subscription - Single User (72 hour TAT)
Subscription includes
60 technical support requests* per year and up to 20 valid values per month for 72 hour TAT.

$1440/year


 

Annual EDF Support Subscription - Multiple Users (7 Day TAT)
Support for 25 Individuals - Subscription includes 120 technical support requests* per year and up to 20 valid values per month for 7 Day TAT.




$3800/year

 
Annual EDF Support Subscription - Multiple Users (72 hour TAT)
Support for 25 Individuals - Subscription includes 600 technical support requests* per year and up to 20 valid values per month for 72 hour TAT.


$15,000/year


 

*Technical Support Requests are contacts with the help desk either through email or phone regarding a single issue or EDF report.


 
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